1. Please use this form to return your order Returns form
2. Send the completed form to our email address firstname.lastname@example.org
3. Pack the goods in the original packaging with form you filled out
4. Post your package back to us. We do not cover the cost of postage. Keep proof of postage.
5. You will be refunded as soon as your return has been fully processed, which can be up to 10 days after we receive your returned goods.
Use the shipping method of your choice when returning items to us. VENOOM is not responsible for any damage or loss of returned packages. We suggest you insure any package you return through the carrier. Keep your tracking number until your refund has been processed.
Credit card refunds will be made to the card used for the original purchase. Or refund your bank account number!
If we have delivered the wrong item to you, we will provide a call tag. Please contact us before proceeding with the return.
Shipping of incorrect items
VENOOM GLOBAL s.r.o.
Prague 170 00
+420 737 556 886
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